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Privacy Policy

Last Updated: May 17, 2026

1. Introduction

JYMOON GAMES DİJİTAL YAZILIM ANONİM ŞİRKETİ (“Jymoon”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, transfer, store and process your personal data when you use our mobile games, websites, applications, forums and related services (collectively “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please do not use our Services.

This Policy is prepared in accordance with Turkish Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR) and other relevant data protection laws.

2. Identity of the Data Controller

Entity

JYMOON GAMES DİJİTAL YAZILIM ANONİM ŞİRKETİ

Registered with the İstanbul Trade Registry (No: 1138133)

Contact

Maslak Mahallesi, Eski Büyükdere Caddesi No: 7, Kat: 12, D: 45/46, Giz 2000 Plaza, 34475 Sarıyer/İstanbul, Türkiye

privacy@jymoongames.com

3. Personal Data We Collect

3.1. Data You Provide

  • Account & Profile Information (username, in-game name, profile picture, email address)
  • User Generated Content (chat messages, forum posts, feedback, support requests)
  • Payment-related information (processed through third-party platforms)

3.2. Data Collected Automatically

  • Device & Technical Information (device ID, advertising ID (IDFA/GAID), IP address, OS version, device model, hardware specifications)
  • Gameplay Data (levels, session duration, progress, achievements, in-game events)
  • Analytics & Performance Data (crash logs, frame rate, latency, loading times)
  • Approximate Location Data (derived from IP address)
  • Advertising Interaction Data (ads viewed, clicks, impressions)

3.3. Data from Third Parties

  • Social Media Platforms (Facebook, Google, Apple login)
  • App Stores (Apple App Store, Google Play)
  • Advertising and Analytics Partners

4. Purposes of Processing

  • Providing, maintaining and improving our Services
  • Creating and managing your account and game progress
  • Personalizing your gameplay experience and offers
  • Processing in-app purchases and verifying payments
  • Providing customer support and responding to your requests
  • Sending service-related notifications and updates
  • Marketing and targeted advertising (where permitted by law)
  • Fraud prevention, anti-cheat, and security purposes
  • Analytics, research and service optimization
  • Complying with legal obligations

5. Legal Bases for Processing

  • Performance of a contract
  • Legitimate business interests
  • Your explicit consent (where required)
  • Compliance with legal obligations

6. Disclosure and Sharing of Personal Data

We may share your personal data with the following parties:

  • Service Providers (cloud hosting, analytics, customer support, anti-cheat, advertising partners)
  • Social Media Platforms (when you use social login)
  • Legal authorities and government bodies (when required by law)
  • Potential buyers or successors in case of merger or acquisition

7. International Data Transfers

Your personal data may be transferred and processed outside Turkey, including to the United States and European Union countries.

We implement appropriate safeguards such as Standard Contractual Clauses to ensure your data is protected.

8. Cookies, SDKs and Tracking Technologies

We and our partners use cookies, pixels, mobile SDKs (such as Facebook, Google, Unity, AppsFlyer, etc.) and similar technologies for analytics, advertising, fraud prevention and improving the Services.

You can manage your preferences through your device settings or in-game options.

9. Automated Decision Making and Profiling

We may use automated tools to detect fraud, personalize content and deliver targeted advertising. You have the right to object to such processing under certain conditions.

10. Your Rights

To exercise your rights, please contact us at privacy@jymoongames.com. Where applicable, you may also reach us via Registered Electronic Mail (KEP) at jymoongames@hs03.kep.tr. We will respond within 30 days.

  • Right to access, rectification, erasure, restriction and portability
  • Right to withdraw consent at any time
  • Right to object to processing (including marketing and profiling)
  • Right to opt-out of sale/sharing of personal data
  • Right to file a complaint with the relevant data protection authority

11. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13.

If you are between 13 and 18 (or the age of majority in your country, whichever is higher), you must have permission from a parent or legal guardian to use our Services.

If we learn that we have collected personal data from a child under 13 without verifiable parental consent, we will delete it as soon as possible. If you believe a child has provided us with personal data, please contact us at privacy@jymoongames.com.

12. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law.

Account data is generally kept while the account is active. Analytics and technical data are typically retained for 12-24 months. Marketing data is retained until you opt-out.

13. Security

We implement reasonable technical and organizational security measures to protect your personal data. However, no system can guarantee absolute security.

14. Third Party Links

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new “Last Updated” date. Continued use of our Services after changes constitutes your acceptance of the updated Policy.

16. Supplemental Privacy Notice for California Residents (CCPA/CPRA)

This section applies to California residents and supplements our main Privacy Policy.

  • We collect the categories of personal information as described in Section 3.
  • We do not sell personal information in the traditional sense, but sharing for targeted advertising purposes may be considered 'sharing' under CCPA.
  • California residents have the following rights: Right to Know, Right to Delete, Right to Opt-Out of Sale/Sharing, Right to Correct, and Right to Non-Discrimination.

To exercise your CCPA rights, please email us at privacy@jymoongames.com.

17. Supplemental Privacy Notice for EEA and UK Users (GDPR)

This section applies to users in the European Economic Area (EEA) and the United Kingdom.

You can exercise these rights by contacting us at privacy@jymoongames.com.

17.1 Legal Basis for Processing

  • Performance of a contract
  • Legitimate interests
  • Your consent
  • Compliance with legal obligations

17.2 International Transfers

When transferring data outside the EEA/UK, we use Standard Contractual Clauses or other appropriate safeguards.

17.3 Your GDPR Rights

  • Right of access, rectification, erasure, restriction, portability
  • Right to object and right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

18. Contact Us

For any questions, requests or complaints regarding this Privacy Policy, please contact us at the email address above.

Entity

JYMOON GAMES DİJİTAL YAZILIM ANONİM ŞİRKETİ

Contact

Maslak Mahallesi, Eski Büyükdere Caddesi No: 7, Kat: 12, D: 45/46, Giz 2000 Plaza, 34475 Sarıyer/İstanbul, Türkiye

privacy@jymoongames.com