PRIVACY POLICY

This Privacy Policy is incorporated by reference into the Terms of Service of JYMOON GAMES DİJİTAL YAZILIM ANONİM ŞİRKETİ. The terms “Jymoon”, “Company”, “we”, “us” and “our” refer to JYMOON GAMES DİJİTAL YAZILIM ANONİM ŞİRKETİ.

This Privacy Policy explains our online and offline information practices, including the types of personal data we may collect, how we collect such data, how we intend to use, store, protect, disclose, share, transfer or otherwise process such data, and how you may exercise your rights, opt out of certain uses or correct, delete or change certain information.

Jymoon is a digital game and technology company engaged in the design, development, operation, publication and commercialization of mobile games, applications and related online services. In the course of providing our games and related services, we may process personal data relating to our users, players, visitors, customers, prospective customers, community members, persons contacting us for support, persons participating in our campaigns, surveys, contests or promotions, and other individuals interacting with our Services.

This Privacy Policy is intended to provide transparent information regarding our privacy practices and to address privacy and data protection requirements applicable in Türkiye and, where relevant, in other countries and regions in which our Services may be accessed or made available, including G20 countries and regions, North America, Europe, the United Kingdom, Türkiye, the Asia-Pacific region, Latin America, the Middle East, Africa and other jurisdictions.

For the purposes of this Privacy Policy:

“Personal Data” means any information relating to an identified or identifiable natural person, and includes any information that identifies, relates to, describes, is connected to, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual, device, household or user profile, to the extent such information is considered “personal data”, “personal information”, “personally identifiable information” or a similar term under applicable privacy and data protection laws.

“Processing” means any operation performed on Personal Data, including collection, recording, storage, retention, organization, use, disclosure, transfer, sharing, retrieval, classification, restriction, erasure, destruction, anonymization or any other operation carried out on Personal Data.

“Services” means Jymoon’s websites, landing pages and other online properties, each a “Site”, mobile games, mobile applications, online games, game-related platforms, forums, blogs, community pages, social features, user support channels, marketing and advertising activities, online or offline campaigns, events, surveys, contests, promotions, newsletters, in-game communications, push notifications and any other online or offline offerings operated by or on behalf of Jymoon from time to time, together with any and all future online and offline offerings, updates, features, expansions, downloadable content, virtual items, in-game events and related services made available by Jymoon or on behalf of Jymoon.

“Third Party” or “Third Parties” means any person or entity other than Jymoon and the user, including app stores, platform providers, social networking services, advertising networks, analytics providers, payment processors, cloud service providers, software development kit providers, business partners, service providers and other third-party websites, applications, tools or services.

“Social Networking Sites” or “SNS” means social media, social network, authentication or platform services, such as Facebook, Google, Apple, Game Center, Google Play Games or similar services, through which you may access, connect to, authenticate or interact with the Services.

“Software Development Kits” or “SDKs” means third-party or proprietary software components, libraries, tools or code integrated into our games, applications or Services, which may be used for purposes such as analytics, advertising, attribution, crash reporting, fraud prevention, anti-cheat, social login, payment verification or service functionality.

“Cookies and Similar Technologies” means cookies, pixels, web beacons, mobile SDKs, embedded scripts, local storage, device identifiers, advertising identifiers, logging technologies and other technologies that may automatically collect or store information through the Services.

This Privacy Policy applies to Personal Data that is Processed by Jymoon in the course of our business, including through the Services. This Privacy Policy applies regardless of whether you access the Services through a mobile device, tablet, computer, browser, app store, third-party platform, social media account, advertising campaign, link, website, SDK, application programming interface or any other online or offline method.

The Services may include features that allow users to create game accounts, save game progress, participate in teams, communities or multiplayer features, communicate with other users, appear on leaderboards, purchase virtual items, receive in-game offers, participate in campaigns, connect with SNS, receive advertisements, contact support teams or otherwise interact with Jymoon and other users.

All individuals whose responsibilities include the Processing of Personal Data on behalf of Jymoon are expected to protect such data by adhering to this Privacy Policy, Jymoon’s internal privacy and information security policies, applicable data protection laws, confidentiality obligations and relevant contractual commitments. Jymoon also expects its service providers and other Third Parties that process Personal Data on behalf of Jymoon to implement appropriate technical and organizational measures and to process such data only in accordance with applicable laws and contractual obligations.

This Privacy Policy is intended to meet privacy and data protection requirements globally, including those applicable in Türkiye, the European Economic Area, the United Kingdom, Switzerland, the United States, Canada, Brazil, Mexico, Argentina, Japan, South Korea, China, India, Indonesia, Australia, Saudi Arabia, South Africa and other G20 countries and regions, as well as other jurisdictions from which the Services may be accessed. Certain jurisdictions may provide additional rights or require additional disclosures. For this reason, this Privacy Policy includes general provisions applicable to all users and supplemental jurisdiction-specific provisions for certain countries and regions.

By visiting, installing, downloading, accessing, registering for, playing or otherwise using the Services, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires consent for specific Processing activities, including non-essential Cookies and Similar Technologies, targeted advertising, access to certain information stored on your device, electronic commercial communications, precise location data or international transfers, Jymoon will request such consent separately and in accordance with applicable law. Please do not install, access or use the Services if you do not agree with this Privacy Policy or the Terms of Service.

Please note that Jymoon is not responsible for the actions of Third Parties, the content of their websites, platforms, applications or services, the privacy practices of app stores, SNS, advertising networks, analytics providers, payment processors, SDK providers or other Third Parties, or the use of information that you provide directly to such Third Parties. If you access our Services from a Third Party application or connect our Services to any Third Party application, SNS, app store or service, you should also review the privacy policy and terms of use of that Third Party.

Jymoon reserves the right to modify, update or revise this Privacy Policy from time to time in order to reflect changes in our Services, technologies, business operations, legal obligations or privacy practices. If we make material changes to this Privacy Policy, we may notify you by posting the updated version on our Site or within the Services, by email, push notification, in-game notice or by any other method required or permitted by applicable law. Your continued use of the Services after the updated Privacy Policy becomes effective means that you acknowledge the updated Privacy Policy, unless applicable law requires a different form of notice, acknowledgement or consent.

This Privacy Policy does not apply to Jymoon’s job applicants, employees, interns, consultants, contractors, officers, directors or other personnel, unless expressly stated otherwise in a separate privacy notice provided to such persons.

For the purposes of Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”) and, where applicable, other data protection laws, the data controller is:

Jymoon determines and is responsible for how Personal Data collected in connection with the Services is used, unless a Third Party acts as an independent controller under its own privacy policy. If you have any questions about this Privacy Policy, our privacy practices or your Personal Data, you may contact us using the contact details above.

The types of Personal Data that Jymoon may collect, whether directly from you, automatically through your device or use of the Services, or from Third Party sources, and the manner in which such Personal Data is used may depend on the nature of your relationship with Jymoon, the Services you use, the features you choose to activate, your device and platform settings, your privacy preferences, your country or region, and the requirements of applicable law.

Some of the ways in which Jymoon may collect Personal Data include information that you provide directly to Jymoon when you create an account, play our games, participate in our Services, communicate with other users, contact us, request support, respond to surveys, participate in contests, campaigns or promotional activities, submit feedback, post content in forums or communities or otherwise interact with the Services. In addition, as you navigate, access or use the Services, certain information may be collected automatically through Cookies and Similar Technologies.

Jymoon endeavors to collect only such Personal Data that is relevant, adequate and necessary for the purposes of Processing described in this Privacy Policy, subject to applicable law.

Our primary goals in collecting, storing and using your Personal Data are to provide a better gaming experience, operate and improve the Services, administer your use of the Services, personalize your experience, communicate with you, conduct analytics and research, deliver advertising and marketing where permitted, prevent fraud and cheating, protect the safety and integrity of our Services, comply with our legal obligations and enforce our rights.

We may use your Personal Data for the following purposes:

• •Providing and operating the Services: We use your Personal Data to provide, operate, maintain and make available our games, websites, mobile applications and other Services; to create and manage your account or player profile; to authenticate your access; to save and restore your game progress, scores, levels, achievements, rankings, virtual items and other in-game activity; to provide access to game features, social features, multiplayer functions, teams, competitions, leaderboards, events and other interactive elements; and to ensure that the Services function properly on your device and platform.
• •Personalizing your experience: We may use your Personal Data to personalize your gameplay experience, in-game content, offers, rewards, events, recommendations, language settings, user interface, difficulty levels and other features of the Services. This allows us to better understand our users and their preferences, improve user experience and provide more relevant game content.
• •Processing purchases and verifying transactions: If you make purchases through the Services, we may use purchase-related information received from app stores, payment processors or other Third-Party platforms to verify transactions, activate virtual items or paid content, restore purchases, respond to payment-related support requests, prevent fraud, process refunds where applicable and comply with tax, accounting and legal obligations.
• •Customer support and communications: We may use your Personal Data to respond to your comments, questions, complaints, feedback and support requests; to troubleshoot technical issues; to verify your account or purchase history; to investigate bugs, errors, crashes or performance issues; and to communicate with you regarding support matters. We may also send you service-related communications, including confirmations, technical notices, updates, security alerts, support and administrative messages, policy updates and other information relating to your use of the Services.
• •Improving and optimizing the Services: We may use your Personal Data and usage information to understand how users interact with our Services; to measure interest in our games and features; to conduct analytics, research and internal reporting; to test new features; to improve game design, performance, stability, security, user interface and user experience; to fix bugs and technical issues; and to develop new games, products, services and features.
• •Marketing, advertising and promotions: Where permitted by applicable law and subject to your choices, we may use your Personal Data to provide you with in-game offers, advertisements, campaigns, promotions, rewards, surveys, contests, events, newsletters, push notifications and other marketing communications that may be of interest to you. We may also use Personal Data to tailor content, advertisements and offers; measure advertising performance; attribute installs and in-app events; conduct market research; and improve our marketing activities.
• •Push notifications: We may occasionally send you push notifications through our mobile applications with game updates, high scores, rewards, reminders, events, offers, security alerts and other Services-related notifications. You may opt out of receiving push notifications at any time by changing the notification settings on your mobile device or, where available, through in-game settings.
• •Security, fraud prevention and anti-cheat: We may use your Personal Data to protect the security, fairness and integrity of the Services; to prevent, detect and investigate cheating, fraud, abuse, unauthorized access, account theft, payment fraud, harassment, violation of our Terms of Service or other prohibited activity; to moderate user generated content; to enforce our policies; and to protect our users, Company, rights, property and Services.
• •Legal compliance and protection of rights: We may use your Personal Data to comply with applicable laws, regulations, court orders, public authority requests, tax and accounting obligations, consumer protection rules ,data protection requirements and other legal obligations. We may also use your Personal Data to establish, exercise or defend legal claims, enforce our Terms of Service, resolve disputes, conduct audits, obtain legal advice, protect our rights and property and manage corporate transactions such as mergers, acquisitions, restructurings or asset transfers.
• •Anonymized and aggregated information: We may use Personal Data and other information about you to create anonymized, aggregated or de-identified information, such as aggregated gameplay statistics, device performance reports, advertising performance analyses, crash reports, user engagement trends and other internal reports. Such information is not intended to identify you and may be used for analytics, research, product development, business intelligence, service optimization and other lawful purposes.

The legal bases for Processing your Personal Data may vary depending on the purpose of Processing, the type of Personal Data involved, your country or region and the applicable data protection laws. We process your Personal Data only where we have an appropriate legal basis under applicable law.

• •Performance of a contract: We process certain Personal Data where it is necessary to provide the Services you request and to perform our Terms of Service. This includes Processing necessary to create and manage your account, provide gameplay, save progress, enable social and multiplayer features, verify purchases, provide customer support and maintain access to the Services.
• •Legitimate interests: We may process Personal Data where it is necessary for our legitimate business interests and where such interests are not overridden by your rights and interests. These legitimate interests include operating, improving and securing the Services; preventing fraud, cheating and abuse; conducting analytics and internal reporting; improving user experience; developing new games and features; enforcing our Terms of Service; communicating with users regarding service-related matters; and protecting our rights, users, business and Services.
• •Consent: In certain cases, we rely on your consent to process Personal Data. This may include Processing for certain marketing communications, targeted advertising, non-essential Cookies and Similar Technologies, access to certain information stored on your device, push notifications, precise location data, certain sensitive Personal Data or international transfers where consent is required by applicable law. You may withdraw your consent at any time through the relevant settings, consent tools, unsubscribe mechanisms or by contacting us.
• •Legal obligation: We may process Personal Data where necessary to comply with applicable laws, regulations, court orders, public authority requests, tax and accounting obligations, data protection requirements, consumer protection rules, sanctions, export control rules or other legal obligations.
• •Establishment, exercise or defense of legal claims: We may process Personal Data where necessary to establish, exercise or defend our legal rights, resolve disputes, enforce our agreements, investigate violations, respond to legal claims or protect the rights, property and safety of Jymoon, our users or others.

For users located in Türkiye, this Privacy Policy also serves as an information notice under Article 10 of KVKK. In this respect, Jymoon, as data controller, informs data subjects of the identity of the data controller, the purposes of Processing, the recipient groups to whom Personal Data may be transferred and the purposes of such transfers, the methods and legal bases of collection, and the rights of data subjects under Article 11 of KVKK.

We may share, transmit, disclose, grant access to, make available or otherwise provide your Personal Data to Third Parties in the circumstances described below. We disclose Personal Data for the purposes set out in this Privacy Policy, including to provide the Services, operate our business, comply with legal obligations, protect our rights and property and support our legitimate business purposes.

• •Other users and players: Social features may form part of our games and Services. Other users may see your profile information, username, in-game name, avatar, profile picture, scores, achievements, rankings, leaderboard position, team or clan membership, game activity, public messages, chat messages, posts or other content you choose to make available through the Services. If you connect the Services to an SNS, your friends or contacts on that SNS may also be able to see certain information about your use of the Services, depending on your settings and the features you use.
• •Service providers: We may share Personal Data with service providers that perform services on our behalf, including cloud hosting, data storage, analytics, crash reporting, diagnostics, customer support, payment verification, purchase restoration, fraud prevention, anti-cheat, security, advertising, attribution, campaign measurement, email delivery, push notification delivery, moderation, localization, legal, accounting, audit and other technical or business support services. These service providers are expected to process Personal Data only as necessary to provide services to Jymoon and in accordance with applicable laws and contractual obligations.
• •App stores and platform providers: If you download, purchase or access the Services through app stores or platform providers such as Apple App Store, Google Play, Game Center, Google Play Games or similar services, we may exchange information with such providers to verify purchases, restore transactions, enable platform features, authenticate users, provide achievements or leaderboards and comply with platform requirements.
• •Social media platforms and authentication providers: If you connect your account to Facebook, Google, Apple or another social media or authentication service, we may share and receive information necessary to enable login, social features, friend discovery, invitations, profile display and other connected services. Your interactions with such platforms are also governed by their own privacy policies and settings.
• •Advertising and analytics partners: Where permitted by applicable law and subject to your choices, we may share or make available certain information with advertising networks, mediation platforms, attribution providers, analytics providers and marketing partners. Such information may include device identifiers, advertising identifiers, IP address, approximate location, gameplay events, ad views, clicks, impressions, install source and purchase events. These partners may use such information to deliver and measure advertisements, perform attribution, prevent ad fraud, conduct analytics and provide advertising-related services.
• •Business partners and affiliates: We may share Personal Data with our affiliates, group companies, publishing partners, business partners or marketing partners where necessary for internal business purposes, joint campaigns, co-branded features, events, promotions, tournaments, research, analytics, service development or operation of the Services.
• •Legal authorities and protection of rights: We may access, preserve and disclose your Personal Data, account information, communications and content if we believe that doing so is required or appropriate to comply with applicable law, legal process, court orders, public authority requests, law enforcement requests or regulatory requirements; to protect the rights, property, safety or security of Jymoon, our users or others; to enforce our Terms of Service and policies; to investigate fraud, cheating, abuse, unauthorized access or illegal activity; or to establish, exercise or defend legal claims.
• •Corporate transactions: If Jymoon is involved in a merger, acquisition, financing, due diligence, restructuring, reorganization, bankruptcy, sale of assets, transfer of business or similar transaction, your Personal Data may be disclosed or transferred as part of or in preparation for such transaction, subject to applicable law.
• •With your consent or direction: We may disclose your Personal Data to Third Parties or publicly where you consent to or direct such disclosure, including when you choose to connect social accounts, share content publicly, participate in public competitions, invite friends, use social features or otherwise authorize sharing.

We may participate in interest-based advertising and use Third Party advertising companies, advertising networks, mediation platforms, attribution providers, analytics providers and social media platforms to serve advertisements, measure advertising performance, attribute installs and in-app events, understand user engagement, prevent ad fraud and improve our marketing activities.

Our advertising partners may collect information directly from your device when you use the Services through Cookies and Similar Technologies. This information may include your IP address, device type, operating system, advertising ID, country or region, language, app version, gameplay events, session length, ad impressions, ad clicks, install source, purchase events and other information relating to your interaction with the Services and advertisements.

Our partners may use this information, sometimes together with information collected from other applications, websites or services, to provide advertisements that may be more relevant to your interests, to measure whether an advertisement was viewed or clicked, to determine whether an advertisement resulted in an install or purchase, to limit ad frequency, to provide attribution and reporting services and to conduct analytics and market research.

Depending on your jurisdiction, this activity may be considered targeted advertising, interest-based advertising, behavioral advertising, sharing, sale or profiling. Where required by applicable law, we will obtain your consent or provide you with the ability to opt out. If you opt out of interest-based or targeted advertising, you may still see advertisements, but they may be less relevant to your interests.

Like most online and mobile services, we and our service providers may use Cookies and Similar Technologies to automatically collect information through the Services.

• •Strictly necessary technologies: These technologies are required for the operation, security and basic functionality of the Services. They may be used to authenticate users, maintain sessions, remember privacy choices, detect irregular behavior, prevent fraud and improve security.
• •Functional technologies: These technologies help us remember your preferences, settings, language, region, login choices and other information that allows us to provide enhanced functionality and a more personalized experience.
• •Analytics and performance technologies: These technologies help us understand how users interact with the Services, measure performance, identify crashes or technical issues, improve game design, test features and optimize user experience.
• •Advertising and targeting technologies: These technologies may be used to deliver advertisements, measure ad performance, attribute installs and purchases, limit ad frequency, prevent ad fraud and provide advertisements that may be more relevant to your interests.
• •Security, fraud prevention and anti-cheat technologies: These technologies help us detect and prevent cheating, fraud, unauthorized access, account theft, manipulation of game systems, bot activity and other prohibited or harmful activity.

You may manage certain Cookies and Similar Technologies through your browser settings, device settings, app permissions, advertising identifier settings, platform-level tracking controls, consent management tools or in-game settings where available. Please note that disabling certain technologies may affect the functionality, security, availability or personalization of the Services.

You may have several ways to control the Personal Data that we collect and process about you. The availability of these controls may depend on the Services you use, your device, operating system, platform, app store, country or region and applicable law.

• •Deleting or resetting the Services: You may delete our games or applications from your mobile device if you no longer wish to use the Services. Deleting the Services may stop future collection of certain information from that device, but it may not automatically delete Personal Data previously collected by Jymoon or data stored in connection with your account, purchases, legal obligations, security records or support history.
• •Access to device information: You may control the Services’ access to certain device information through your device settings. For example, you may be able to withdraw permission for notifications, network information, location, photos, camera, microphone or other device functions, depending on the features used by the Services.
• •Push notifications: You may opt out of push notifications by changing the notification settings on your mobile device or, where available, through in-game settings.
• •Online advertising: If you prefer that your Personal Data is not processed for interest-based or targeted advertising, you may be able to opt out by adjusting your device advertising settings, resetting your advertising identifier, limiting ad tracking, denying app tracking permission where applicable, using platform-level privacy tools or contacting us at privacy@jymoongames.com. You may still see advertisements after opting out, but such advertisements may not be targeted using your Personal Data.
• •Social network connections: You may disconnect Facebook, Google, Apple or other SNS or authentication accounts from our games where such functionality is available. You may also manage permissions granted to Jymoon through the privacy settings of the relevant Third-Party platform.
• •Marketing communications: If you receive marketing emails from us, you may opt out by using the unsubscribe link included in the email or by contacting us. We may still send you transactional, service-related, legal, security or administrative messages where permitted or required by law.
• •Modifying or deleting your information: If you have questions about reviewing, modifying, correcting, restricting or deleting your Personal Data, you may contact us at privacy@jymoongames.com. We may not be able to modify or delete your information in all circumstances, including where retention is required or permitted by law, where information is necessary to provide the Services, resolve disputes, prevent fraud, enforce our agreements, protect rights or comply with legal obligations.

Personal Data collected by or on behalf of Jymoon may be stored and processed in Türkiye and, where necessary for the operation of the Services, in other countries where Jymoon’s service providers, business partners, infrastructure providers, advertising partners, analytics providers, app stores, platform providers or other Third Parties operate. Such countries may include, without limitation, the United States, member states of the European Union, the United Kingdom and other jurisdictions in which our service providers or partners maintain servers, cloud infrastructure, technical support, advertising, analytics or other service operations.

Where Personal Data is transferred from Türkiye to another country, Jymoon will comply with KVKK, including Article 9 of KVKK and applicable secondary legislation. Accordingly, international transfers of Personal Data may be carried out where one of the legal bases for Processing under Articles 5 or 6 of KVKK exists and, in addition, where there is an adequacy decision regarding the relevant country, one or more sectors within that country or an international organization.

In the absence of an adequacy decision, Jymoon may transfer Personal Data abroad by relying on appropriate safeguards permitted under KVKK, provided that the data subject has the possibility to exercise rights and access effective legal remedies in the recipient country. Such appropriate safeguards may include binding corporate rules approved by the Turkish Personal Data Protection Board, standard contracts announced by the Board, written undertakings approved by the Board or other mechanisms recognized under applicable law. Where a standard contract is used, such standard contract will be notified to the Turkish Personal Data Protection Authority within five business days following its execution, to the extent required by applicable law.

Where neither an adequacy decision nor an appropriate safeguard is available, Jymoon may transfer Personal Data abroad only on an incidental basis and only in limited circumstances permitted under KVKK, including where the data subject has given explicit consent after being informed of the possible risks of the transfer, or where another derogation under KVKK is available.

For transfers from the European Economic Area, the United Kingdom, Switzerland or other jurisdictions with similar requirements, Jymoon may rely on adequacy decisions, standard contractual clauses, international data transfer agreements, binding corporate rules, transfer impact assessments, consent or other lawful transfer mechanisms recognized under applicable law.

Jymoon retains Personal Data collected as described in this Privacy Policy for as long as you use the Services or as necessary to fulfill the purposes for which it was collected, provide the Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws.

Account and profile information may generally be retained for as long as your account remains active or as needed to provide the Services. Gameplay, progress, virtual item and transaction-related information may be retained as necessary to provide, restore and support your gameplay experience. Purchase and transaction records may be retained as necessary for accounting, tax, refund, fraud prevention, chargeback, legal and compliance purposes. Customer support records may be retained as necessary to respond to requests, resolve disputes, improve support and maintain business records. Security, fraud prevention and anti-cheat records may be retained as necessary to protect the Services, users and Jymoon’s rights.

If you request deletion of your Personal Data, we may retain certain information where necessary or permitted by law, including where retention is required to comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, protect rights, maintain security or establish, exercise or defend legal claims.

When Personal Data is no longer necessary for the purposes described in this Privacy Policy, we will delete, anonymize or otherwise dispose of it in accordance with applicable law and our internal retention practices.

The Personal Data that you provide to Jymoon or that we collect through the Services is protected by technical and organizational measures designed to ensure an appropriate level of security. These measures may include access controls, confidentiality obligations, secure hosting environments, firewalls, encryption or pseudonymization where appropriate, logging, monitoring, backup procedures, internal policies and vendor management measures.

However, no server, computer, communications network, system or data transmission over the internet or mobile networks can be guaranteed to be completely secure. As a result, while Jymoon strives to protect your Personal Data, Jymoon cannot ensure or warrant the absolute security of any information you transmit to Jymoon or through the Services.

By using the Services or providing Personal Data to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues related to your use of the Services. If we learn of a security incident affecting Personal Data, we may attempt to notify you electronically by posting a notice within the Services, sending an email, sending a push notification or by other means required or permitted by applicable law.

Depending on your country or region, you may have certain rights in connection with your Personal Data and how we handle it. In some circumstances, if the exercise of these rights limits our ability to process Personal Data, we may no longer be able to provide you with some or all of the Services or engage with you in the same manner.

Your rights may include:

• •Right of access: You may have the right to request information about whether we process your Personal Data and to access the Personal Data we hold about you.
• •Right to correction or rectification: You may have the right to request that inaccurate or incomplete Personal Data be corrected, completed or updated.
• •Right to deletion or erasure: You may have the right to request deletion of your Personal Data where certain conditions apply. Please note that we may retain certain information where retention is required or permitted by law.
• •Right to restriction of Processing: You may have the right to request that we restrict the Processing of your Personal Data under certain circumstances.
• •Right to object: You may have the right to object to certain types of Processing, including Processing based on legitimate interests, direct marketing or certain profiling activities.
• •Right to data portability: You may have the right to receive certain Personal Data in a structured, commonly used and machine-readable format and to transmit such data to another controller where technically feasible and legally required.
• •Right to withdraw consent: Where we process Personal Data based on your consent, you may have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of Processing carried out before withdrawal.
• •Right to opt out of targeted advertising, sale or sharing: Depending on your jurisdiction, you may have the right to opt out of targeted advertising, sale or sharing of Personal Data or certain profiling activities.
• •Right not to receive discriminatory treatment: Where applicable, you have the right not to receive discriminatory treatment for exercising your privacy rights.
• •Right to appeal: In certain jurisdictions, if we decline to take action on your request, you may have the right to appeal our decision.

To exercise your rights, please contact us at privacy@jymoongames.com. Please include your full name, country or region, player ID or account identifier, the email address associated with your account and a detailed description of your request. We may need to verify your identity before fulfilling your request, and we may request additional information where necessary to verify your identity, locate your account or process your request.

Although Jymoon makes good faith efforts to provide individuals with access to their Personal Data and to respond to requests in accordance with applicable law, there may be circumstances in which Jymoon is unable to fulfill a request, including where the information contains legal privilege, would compromise the privacy or rights of others, cannot be verified, cannot be located, would be disproportionate or is subject to legal retention or other exceptions under applicable law. If we decline all or part of your request, we will explain the reason where required by applicable law.

Requests submitted under KVKK will be concluded as soon as possible and in any event within thirty days, depending on the nature of the request. If the request is rejected, the response is found insufficient or no response is provided within the statutory period, the data subject may lodge a complaint with the Turkish Personal Data Protection Board within the periods prescribed under KVKK.

The Services are not directed to children under the age of 13, and Jymoon does not knowingly collect Personal Data from children under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not use the Services or provide any Personal Data to us.

If you are between the ages of 13 and 18, or below the age at which you can validly consent to the Processing of Personal Data under the laws of your country or region, you must use the Services only with the permission of your parent or legal guardian. In certain jurisdictions, the minimum age for consent to data Processing or digital services may be higher than 13. Where applicable, Jymoon will apply the higher age threshold required by local law.

If you are a parent or legal guardian and believe that your child has provided Personal Data to us without required consent, please contact us at privacy@jymoongames.com. If we learn that we have collected Personal Data from a child without required parental consent, we will take reasonable steps to delete such Personal Data as soon as possible, unless retention is required by law, necessary to protect rights, safety or security, or unless you provide verifiable consent for your child to continue using the Services where permitted by law.

This section applies to users located in Türkiye and supplements the main provisions of this Privacy Policy.

Jymoon processes Personal Data in accordance with KVKK and applicable secondary legislation. The categories of Personal Data processed by Jymoon may include identity, contact, customer transaction, transaction security, device, technical, usage, marketing, communication, location, financial transaction, user generated content and other data described in this Privacy Policy.

Personal Data may be collected through electronic and non-electronic methods, including the Services, Sites, mobile applications, SDKs, cookies, app stores, SNS, customer support channels, email, forms, campaigns and other communication channels.

Personal Data may be transferred to service providers, business partners, app stores, platform providers, SNS, advertising and analytics partners, payment processors, cloud hosting providers, legal, tax and audit advisors, authorized public institutions and organizations and other Third Parties described in this Privacy Policy, for the purposes described in this Privacy Policy and in accordance with KVKK.

Pursuant to Article 11 of KVKK, you may apply to Jymoon and request to learn whether your Personal Data is processed; request information if your Personal Data has been processed; learn the purpose of Processing and whether your Personal Data is used in accordance with such purpose; know the Third Parties to whom your Personal Data is transferred domestically or abroad; request correction if your Personal Data is incomplete or inaccurate; request deletion or destruction of your Personal Data under applicable conditions; request notification of correction, deletion or destruction to Third Parties to whom your Personal Data has been transferred; object to a result against you arising from analysis exclusively by automated systems; and request compensation if you suffer damage due to unlawful Processing.

You may submit your requests to privacy@jymoongames.com.

This section applies to users located in the European Economic Area (“EEA”), the United Kingdom (“UK”) and Switzerland.

Where applicable, Jymoon processes Personal Data in accordance with the General Data Protection Regulation (“GDPR”), the UK General Data Protection Regulation (“UK GDPR”), the Swiss Federal Act on Data Protection and other applicable laws. The legal bases on which we rely may include contractual necessity, legitimate interests, consent, legal obligation and the establishment, exercise or defense of legal claims.

Users in the EEA, UK and Switzerland may have rights to access, rectify, erase, restrict, object to Processing, data portability, withdraw consent and lodge a complaint with a competent supervisory authority. You may exercise these rights by contacting us at privacy@jymoongames.com.

When we transfer Personal Data outside the EEA, UK or Switzerland, we rely on appropriate or suitable safeguards recognized under applicable law, including adequacy decisions, standard contractual clauses, UK international data transfer mechanisms or other lawful transfer tools.

This section applies to users located in the United States. Privacy rights may vary depending on your state of residence.

Depending on applicable state law, you may have rights to know or confirm whether we process your Personal Data; access your Personal Data; correct inaccurate Personal Data; delete Personal Data; obtain a portable copy of Personal Data; opt out of targeted advertising, sale or sharing of Personal Data or certain profiling activities; appeal a decision regarding your request; and not receive discriminatory treatment for exercising your rights.

For California residents, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), may provide additional rights. We do not sell Personal Data in exchange for money. However, certain advertising, analytics or attribution activities may be considered “sharing” or “sale” under California law if they involve cross-context behavioral advertising. California residents may have the right to know what Personal Data we collect, use, disclose, sell or share; request deletion; request correction; opt out of sale or sharing; and limit the use and disclosure of sensitive Personal Data where applicable.

To exercise rights available under applicable United States privacy laws, please contact us at privacy@jymoongames.com.

This section applies to users located in other G20 countries and regions, to the extent local privacy or data protection laws apply to Jymoon’s Processing of Personal Data.

Where local law grants you additional rights not expressly described above, Jymoon will comply with such rights to the extent required by applicable law.

We may use automated tools and profiling to personalize gameplay, offers, rewards, recommendations, advertisements and content; detect fraud, cheating, abuse or security threats; moderate harmful or prohibited conduct; conduct analytics; segment users for campaigns; improve game balance; and optimize the Services.

We do not intend to use automated decision-making that produces legal effects concerning you or similarly significantly affects you, unless permitted by applicable law and subject to required safeguards. Where applicable law gives you the right to object to profiling or automated decision-making, you may exercise that right by contacting us.

The Services may contain links to or integrations with Third Party websites, applications, plug-ins, platforms, stores, SNS, advertising networks or other services. Except where we post, link to, expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to the privacy practices of Third Parties.

We do not control and are not responsible for Third Party websites, applications, platforms or services, their content, privacy policies, security practices or use of Personal Data. You access or use such Third-Party services at your own risk and should review their privacy policies and terms before interacting with them or allowing them to access your information.

Jymoon may revise this Privacy Policy from time to time, so please review it periodically. If we make material changes to this Privacy Policy, we may notify you by email, in-game notice, push notification, prominent posting within the Services or by other methods required or permitted by applicable law.

We will post the updated Privacy Policy on this page or within the Services, and the revised version will become effective as of the date stated above, unless otherwise required by applicable law. If we intend to use Personal Data for a new purpose not originally authorized by you and consent is required by applicable law, we will provide information regarding the new purpose and obtain consent where required.

Your continued use of the Services after changes have been made means that you acknowledge the revised Privacy Policy, unless applicable law requires a different form of notice, acknowledgement or consent.

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or Jymoon’s privacy practices, please contact us using the contact details provided below. We will address your concerns and attempt to resolve privacy issues in a timely manner and in accordance with applicable law.

If you have any questions about this Privacy Policy, our privacy practices or your Personal Data, or if you wish to exercise your privacy rights, please contact us at:

Registered Electronic Mail (“KEP”): jymoongames@hs03.kep.tr

Please include your full name, country or region, player ID or account identifier, the email address associated with your account and a clear description of your request so that we can process it efficiently.